I wish I could give negative star to review. I make a credit card payment at 9am right after bank open. Gave the banker the credit card I would like to pay and the money. A day later, shows a credit amount to my the other credit card account which not even had any balance due. Of course, he applied my money to the wrong credit card, And it took me 30 mins to talk to the customer service representative to correct this issue and more than 10 days to covert the money to the correct credit card. 9am in the morning, the banker already feel sleepy and made this mistake!
US Bank charges $7 to cash one of THEIR checks if you don't have an account with them. That is total bull and skimish! These big banks are totally ridiculous!
Nancy Burgess was the most unkind, unprofessional, and spectacle creating banker I have ever had to interact with. Her lack of respect makes me want to seriously reconsider my account with US Bank. This company should be ashamed to have her representing them.
All the tellers are friendly and give out good information. Never a line and they have good hours. Nice little neighborhood branch.
U S Bank Branch is a US Bank based in Bellevue, Nebraska. U S Bank Branch is located at 3614 Twin Creek Dr, Bellevue, NE 68123, USA.
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